ACCEPTABLE USE POLICY
What Scalysis is for.
Scalysis is built for brands calling their own customers. These rules keep it that way.
Scalysis is built for brands calling their own customers. These rules keep it that way.
Last updated 26 Oct 2026
Use Scalysis to
Confirm orders, especially cash on delivery.
Confirm orders, especially cash on delivery.
Sort out delivery problems and failed deliveries.
Sort out delivery problems and failed deliveries.
Follow up on carts, with the customer’s consent.
Follow up on carts, with the customer’s consent.
Collect feedback from customers who bought from you.
Collect feedback from customers who bought from you.
Don’t use Scalysis to
Call bought, scraped or rented number lists.
Call bought, scraped or rented number lists.
Harass, threaten or pressure anyone, including for payments.
Harass, threaten or pressure anyone, including for payments.
Ask for card numbers, OTPs, passwords or bank details on a call.
Ask for card numbers, OTPs, passwords or bank details on a call.
Impersonate another brand, a person or a government body.
Impersonate another brand, a person or a government body.
Have an agent deny being an AI when someone asks.
Have an agent deny being an AI when someone asks.
Promote illegal products, gambling, adult content or political campaigns.
Promote illegal products, gambling, adult content or political campaigns.
Break, overload, copy or reverse engineer the platform.
Break, overload, copy or reverse engineer the platform.
If rules are broken
We may pause campaigns, suspend the account or end the service, depending on how serious it is. Where the law requires, we’ll report it to the authorities.
We may pause campaigns, suspend the account or end the service, depending on how serious it is. Where the law requires, we’ll report it to the authorities.
Report misuse
Report misuse
Got a call that broke these rules? Tell us.
Report it
Scalysis
© 2026 Scalysis by RBF pvt ltd.
TRAI
Scalysis
© 2026 Scalysis by RBF pvt ltd.
TRAI
Scalysis
© 2026 Scalysis by RBF pvt ltd.
TRAI